Atypical Blog
Engineering, product and ideas.
Manual journal entries: the real cost for finance teams
Nobody has ever costed a journal entry. That is exactly why there are so many of them.
Order-to-cash as a single system: who owns the numbers
Nobody owns order-to-cash, which is exactly why it breaks between every department that touches it.
Finance transformation without an ERP re-implementation
Most of what a CFO wants from transformation is available before the next ERP project, not after it.
iPaaS vs point-to-point vs middleware: how to choose
Integration decisions are rarely wrong on the day they are made. They are wrong by the third system.
How to measure an AI agent: the metrics that matter
Automation rate is the metric most often reported and the one least likely to tell you anything.
AI agent handoffs: designing escalation to a human
An agent that never escalates is not confident. It is unsupervised.
Master data agent: keeping ERP and CRM records clean
A de-duplication project has an end date. Master data does not.
Bank reconciliation agent: statement matching at scale
The interesting design question is not what the agent matches. It is what it does with what it cannot.
Dunning agent: automating collections follow-up with AI
Collections is the only finance process where doing it faster can cost you the customer.